Author | Bash Halow, LVT, CVPM

Bash Halow, LVT, CVPM

Bash Halow is a practice consultant and owner of Halow Consulting as well as a Certified Veterinary Practice Manager, a Licensed Veterinary Technician and (best of all for us) a regular

Articles

The 7 deadly sins of service

How veterinary technicians enhance client service, build trust, and avoid common pitfalls in veterinary care.

A modern take on burnout and work-life balance in veterinary medicine

Have you heard? Everyone is “burned out” these days, but what are employees actually saying and what, if anything, can leaders do to make things better?

When raising prices is detrimental

Eight reasons why increasing the price of same-day appointments, walk-ins, and urgent care cases, or for new clients, isn’t always the best solution.

Are vaccine-centered annual visits turning off young clients?

How to appeal to millennial pet owners in a postpandemic world.